Shipping policy
Shipping and Payment Policies for MAQ Fragrances
Shipping Policy:
1. Shipping Partners:
MAQ Fragrances has partnered with Shiprocket for reliable and efficient shipping services.
2. Shipping Destinations:
We currently ship to all over [India]. For specific shipping information, please refer to the checkout page.
3. Processing Time:
Orders are processed within [2] business days after payment confirmation.
Please note that orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Time:
Shipping times may vary based on the destination. Estimated delivery dates will be provided during the checkout process. We do our absolute best to ensure your order arrives as quickly as possible. However, if any unexpected delay occurs from the delivery courier side, or due to unforeseen circumstances such as customs processing and extreme weather conditions, we kindly ask for your patience. You can monitor your package live via the tracking link shared directly with you through WhatsApp or SMS or E-Mail.
Shipping times may vary based on the destination. Estimated delivery dates will be provided during the checkout process. We do our absolute best to ensure your order arrives as quickly as possible. However, if any unexpected delay occurs from the delivery courier side, or due to unforeseen circumstances such as customs processing and extreme weather conditions, we kindly ask for your patience. You can monitor your package live via the tracking link shared directly with you through WhatsApp or SMS or E-Mail.
5. Shipping Rates:
We offer Free Shipping on all prepaid orders all over India. For Cash on Delivery (COD) orders, a shipping and handling charge of ₹99 will apply. The final shipping cost based on your payment method will be clearly shown on the checkout page before you complete your purchase.
6. Order Tracking:
Once your order is shipped, you will receive a confirmation message via Email, SMS, or WhatsApp. This message will contain your unique tracking number and an instant link to monitor your package. You can track your package progress and view the estimated arrival date and time live on our dedicated tracking page link: https://shipprime.live/maqfragrances/track
Once your order is shipped, you will receive a confirmation message via Email, SMS, or WhatsApp. This message will contain your unique tracking number and an instant link to monitor your package. You can track your package progress and view the estimated arrival date and time live on our dedicated tracking page link: https://shipprime.live/maqfragrances/track
7. Incomplete or Incorrect Addresses:
MAQ Fragrances is not responsible for orders with incomplete or incorrect addresses provided by the customer. Please ensure accurate shipping information at the time of order checkout.
8. Customs and Duties:
Customers are responsible for any customs duties or taxes incurred upon receipt of the shipment.
Payment Policy:
1. Accepted Payment Methods:
MAQ Fragrances accepts the following payment methods: [List of accepted payment methods – credit cards, debit cards, UPI, Google Pay etc.].
Payments are processed securely through Razorpay payment gateway.
All data is transmitted encrypted via a secure TLS connection.
2. Payment Confirmation:
Orders will be processed once payment is confirmed.
3. Currency:
All prices are displayed in [INR].
4. Refund and Cancellation:
Refund and cancellation policies are outlined in our [Refund Policy]. Please refer to that policy for detailed information.
5. Security:
MAQ Fragrances ensures the security of your payment information. We do not store sensitive payment details, and transactions are encrypted for added security.
6. Payment Gateway:
Our payment gateway partners adhere to industry standards for secure transactions. Please review their privacy and security policies for additional information.
Contact Us:
For any questions or concerns related to shipping and payment, please contact us at [maqfragrances@gmail.com].