Return Policy for MAQ Fragrances
At MAQ Fragrances, we strive to provide high-quality products and ensure customer satisfaction. However, due to the nature of our products, we regret to inform you that we do not accept returns. Before making a purchase, please carefully review the product details, descriptions, and any customer reviews available on our website to make an informed decision.
Exceptions:
In the rare event that you receive a damaged or defective product, please contact our customer support team at [maqfragrances@gmail.com] within [same day] of receiving your order. We will work with you to address the issue and provide a suitable resolution.
Refunds:
Unpacking images or video should be shared with the order number to our WhatsApp Chanel (8431135257)
Refunds will only be issued in cases where the product is confirmed to be damaged or defective. If eligible, the refund will be processed through the original payment method.
Cancellation Policy:
Once an order is placed and confirmed, it cannot be cancelled or modified. Please ensure that your order is accurate before completing the purchase.
Contact Us:
If you have any questions or concerns regarding your order, damaged items, or our return policy, please contact our customer support team at [maqfragrances@gmail.com].